FAQ · You Asked, We Answered
Frequently asked
questions.
The seven things every new client wants to know before we get started. Don't see your question? Send it over. We'll answer within one business day.
Every project moves through four phases: Discovery (we learn your goals, audience, and brand), Pre-Production (concept, script, storyboards, casting, locations), Production (our crew, our gear, on your set), and Post (edit, color, sound, motion, finishing). You'll have a dedicated producer as your single point of contact the entire way through.
We publish honest starting numbers: social retainers from $900/mo, one-time business projects from $950, and event coverage from $1,100. Premium tiers run up to $2,500+ depending on scope. Your number is defined upfront based on the package you choose, and what you agree to is what you pay. No hidden fees, ever.
Most social cuts and short-form deliverables land 10 business days after the shoot. Full brand films and campaigns typically take 4 to 6 weeks from production day to final delivery. Rush timelines are available case-by-case.
Revisions scale with your package: one round for Starter, two for Growth, and up to three for Premium. Additional rounds are available at $75 each. We frontload approval at the rough-cut stage so revisions stay focused and you don't burn rounds on small tweaks.
Local Minneapolis/St. Paul shoots include travel within a 30-mile radius. Beyond that, travel, lodging, and location/permit fees are itemized in your estimate before the project is greenlit. Never invoiced as a surprise after the fact.
You do. On delivery, you receive full usage rights to the final cuts for your brand's use across all channels. Standard packages include 12 months of paid-media rights. Music and stock licensing are clearly itemized.
You'll receive web-optimized MP4s sized for every channel (16:9, 9:16, 1:1, plus broadcast masters when needed). Raw camera footage and project files are available as a $150 add-on. Most clients don't need them, but we archive every project for two years in case you do.